Senior Manager IT Operations  
Systems Ltd   More jobs from this company

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Job Title:   Senior Manager IT Operations
Category:   Networking
Total Positions:   1
Job Location:   Karachi
Gender:   No Preference
Minimum Education:   Bachelors
Career Level:   Experienced Professional
Minimum Experience:   12 Years
Salary Range:   PKR 0 to 0 per Month
Apply By:   Jul 29, 2022
Job Description:
  • Management of overall IT Operations in South Region (Karachi)
  • Manage multi-functional operation teams handling enterprise infrastructure services.
  • Prepare and review all service level and operational metrics and KPI scorecards for service delivery.
  • Design, maintain and implement all IT processes according to operational policies.
  • Ensure smooth running of enterprise infrastructure services.
  • Ensure continuous monitoring of IT systems.
  • Ensure tracking and resolution of reported issues within agreed timelines.
  • Should be able to handle and manage escalations.
  • Continuously work with other stakeholders to further improve the operational processes.
  • Provide support and guidance to stakeholders via help desk
  • Periodically, present operational performance of the IT system to management.
  • 10-12 years of experience with at least 5 years in team management role.
  • Good technical knowledge in at least 1 of the following areas:
  • data center technologies
  • data networks
  • Familiar with ITIL framework.
  • Knowledge of Project Management or equivalent is required.
  • Excellent communication skills
  • Leadership and organizational skills
  • Ability to manage multiple projects
  • Qualification: Bachelors in the field of IT is mandatory

Company Information
Company Name:  Systems Ltd
Company Description:
Systems Limited was established in 1977 as Pakistan's premier software house and technology based solution provider.

Since its inception, it has grown and progressed to be at the center stage of information and technology, providing effective computing strategies and solutions to Private and Government Organizations. Systems Limited has played a major role in some of the largest IT projects in the country.

Internationally, the Company has established itself as a key player in the critical market segments of United States, providing services & products to a growing list of corporate clients.

Our diverse expertise extends beyond deployment to provide operational, maintenance, support and business outsourcing services. Our Technology Specialists have years of experience delivering successful solutions based on Microsoft, Oracle, IBM and Java-based technologies.

Systems Limited is a fully employee-owned company representing a greater employee commitment to successful solution delivery. There are over 3000 professionals in our 5 offices in Pakistan,1 in India and 2 offices in United States.

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