JOB RESPONSIBILITIES:

• Educate customers about the product, understand their requirements, and help them get started.

• Test different tactics and channels to optimize the sales process.

• Bring feedback from customers and prospects to make services better.

• Handle inbound calls and chats/emails from the leads/customers.

• Make outbound calls to achieve targets, if required.

REQUIRED COMPETENCIES:

• Experience in the relevant field, preferred Industry (Digital Marketing, Design or Content/Academic Writing Services)

• Strong communication and IT fluency.

• Excellent Oral & Written Communication skills in English.

• British or American Accent.

• Good Sales Acumen and Aptitude.

• Excellent Persuasive, Negotiation & Selling Skills.

• Prioritizing, time management and organizational skills.